News Releases

New platform introduces the orchestration layer enterprises have been missing, connecting conversations, campaigns, AI, and governed intelligence to deliver measurable outcomes, starting with pharmacy OMAHA, Neb., April 23, 2026 (GLOBE NEWSWIRE) -- WestCX, part of West Technology Group, today

As RCS adoption accelerates across mobile platforms, WestCX enables healthcare and other regulated industries to move from notifications to trusted, two-way digital conversations SAN FRANCISCO, March 17, 2026 (GLOBE NEWSWIRE) -- Televox, part of WestCX under West Technology Group, today announced

New Engage, LinguaAI, and Journey Insights solutions bring multilingual, measurable, and human-like communication to healthcare organizations OMAHA, Neb., Nov. 04, 2025 (GLOBE NEWSWIRE) -- WestCX , part of West Technology Group , today announced the launch of Engage, the next generation of its

Strategic AI for Enhanced Adherence, Efficiency, and Revenue Growth OMAHA, Neb., Oct. 21, 2025 (GLOBE NEWSWIRE) -- WestCX , part of the West Technology Group , today announced the launch of its agentic AI solution engineered to optimize pharmacy-patient interactions.

New AI-native solutions improve engagement, strengthen revenue, and ensure compliance for healthcare organizations OMAHA, Neb., Sept. 30, 2025 (GLOBE NEWSWIRE) -- WestCX, part of the West Technology Group , today announced the launch of its Rich Communication Services (RCS) and Dynamic QR

New decision ensures help seekers receive localized support across communication channels OMAHA, Neb., July 24, 2025 (GLOBE NEWSWIRE) -- CX360, Inc. (“ Mosaicx ”), a leader in AI-powered customer experience solutions and part of WestCX under the West Technology Group portfolio, applauds today’s

OMAHA, Neb., July 01, 2025 (GLOBE NEWSWIRE) -- TeleVox , the industry-leading provider of omnichannel patient relationship management platforms, is addressing the outreach gap in patient care with the launch of the Planned Outreach Program. This new solution, integrated within the award-winning

NEW YORK, June 20, 2025 (GLOBE NEWSWIRE) -- WHAT: Webinar: From Release to Reach – AI Strategies to Multiply PR Success Join leading voices at the intersection of AI, analytics and public relations for a fast-paced, practical session on how artificial intelligence is transforming the way stories

Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb., June 18, 2025 (GLOBE NEWSWIRE) -- Mosaicx , a leader in AI-powered customer experience solutions and part of WestCX under the West Technology Group

CCW Award finalist and pioneer in native AI to lead three speaking sessions OMAHA, Neb., June 05, 2025 (GLOBE NEWSWIRE) -- Mosaicx , a pioneer in customer experience, today announced the launch of the next era of its Engage product. The company will demo the next-generation AI-native platform at