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            West announces its recent acquisition of Nasdaq's Public Relations Solutions and Digital Media Services. This acquisition will complement and broaden our portfolio of products and services, so clients can access the latest innovations in communications technology.
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            Through our Unified Communications line of business, West is simplifying technology applications, improving their performance and creating suites of services and solutions that meet our clients' varying objectives. By focusing a large portion of our time, energy and investment in the Unified Communications space, we're building connections with employees, partners, devices, supply chain links and beyond. Learn More
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            With a clear understanding of the challenges brands in all industries face, West Interactive Services applies nearly 30 years of experience designing and integrating leading technology for enterprises worldwide to create communication solutions that strengthen customer engagement. West's cloud-based solutions are designed to increase productivity by enabling secure, seamless interaction across voice, mobile and other channels.
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            Our Specialized Agent Services line of business combines highly skilled subject matter experts with proven analytics and technology to provide solutions for the fast-growing healthcare market. In addition to being the leading provider of healthcare advocacy products and services, West also offers business-to-business sales across multiple verticals.
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            West Telecom Services connects people and unites networks by delivering interconnection services for all types of providers, including wireless, wireline, cable and voice over Internet protocol (VoIP). We operate a next-generation national network, providing carrier-grade interconnections, reducing costs and merging traditional telecom, mobile and IP technologies onto a common, efficient backbone.
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            Through our Safety Services line of business, we connect people to sources of protection and security by enabling organizations to locate, route, transport and deliver emergency communications. Our seamless, reliable solutions place us at the core of our nation's emergency response infrastructure, supporting more than 290 million 9-1-1 calls each year. And, with each new advance in technology, we continue to evolve our portfolio of emergency communications services.
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        By bringing advanced communications solutions to businesses across a wide variety of industries, West is everywhere. But we wouldn't be anywhere without our employees. Our team members are responsible for supporting our clients, building our business, seeking out new technology and powering the more than 7 million connections our company makes each day. Whether you're interested in IT, marketing, operations or one of our other career areas, there's a place for you at West—and a culture that will keep you motivated, inspired and connected to the world around you.
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FINANCIALS & FILINGS

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2017

Second Quarter
Q2 2017
  • West Corporation Reports Second Quarter 2017 Results
  • 2Q17 GAAP Reconciliation Tables 173.7 KB

Annual Reports

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    2016 Annual Report 9.2 MB
  • Add Files
    2015 Annual Report 3.4 MB

Form 10-K

Feb 16, 2017
View HTML
0001564590-17-001689.pdf
0001564590-17-001689.xls
EX-101.INS - XBRL INSTANCE DOCUMENT
Feb 18, 2016
View HTML
0001193125-16-468151.pdf
0001193125-16-468151.xls
EX-101.INS - XBRL INSTANCE DOCUMENT

Proxy Statements

May 11, 2017
View HTML
0001193125-17-166323.pdf
0001193125-17-166323.xls
May 10, 2017
View HTML
0001193125-17-165394.pdf
0001193125-17-165394.xls

Form 10-Q

Aug 03, 2017
View HTML
0001564590-17-015284.pdf
0001564590-17-015284.xls
EX-101.INS - XBRL INSTANCE DOCUMENT
May 10, 2017
View HTML
0001564590-17-010172.pdf
0001564590-17-010172.xls
EX-101.INS - XBRL INSTANCE DOCUMENT

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West

Headquartered in Omaha, Nebraska, West processes billions of minutes in voice-related transactions every year.  Our employees are located throughout the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.  And while our own client base is expansive, our focus is singular.  We specialize in the creation of solutions that cover every aspect of communication - uniquely applied to each industry, each market and each customer.

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